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Job Title: Receptionist (Personal Injury Law Firm / Medical Office Experience Required).

MUST BE SPANISH SPEAKING!!!!!

Job Summary:

We are seeking a professional, organized, and client-focused Receptionist with experience in a personal injury law firm or medical office. The Receptionist will serve as the first point of contact for clients and patients, ensuring a welcoming and professional environment and managing front-desk operations. The ideal candidate understands the fast-paced nature of personal injury cases and medical scheduling, maintains strict confidentiality, and provides exceptional customer service.

Key Responsibilities:

Greet clients, patients, and visitors in a professional and friendly manner.
Answer and route incoming phone calls and take accurate messages.
Schedule and confirm appointments for attorneys, case managers, and medical providers.
Maintain and update client or patient records in case management or medical software systems.
Assist with the intake of new clients and patients, including collecting basic information and documentation.
Handle incoming and outgoing mail, faxes, and emails.
Scan, organize, and file legal and medical documents.
Coordinate communication between attorneys, paralegals, medical staff, and clients.
Maintain a clean and organized reception area.
Ensure confidentiality of sensitive legal and medical information.

Qualifications:

0-3+ years of receptionist or front desk experience in a personal injury law firm, medical office, or similar professional environment.
Strong customer service and interpersonal skills.
Excellent verbal and written communication skills.
Ability to manage multiple tasks in a fast-paced environment.
Proficiency with Microsoft Office (Word, Outlook, Excel).
Experience with legal case management software or medical scheduling/EHR systems is a plus.
Strong organizational and time management skills.
High level of professionalism and attention to detail.

Preferred Skills:

Familiarity with personal injury case processes and medical treatment scheduling.
Experience assisting with client intake and document collection.
Bilingual (Spanish is required).
Experience handling insurance-related documentation.

Work Environment:

Professional office setting supporting a personal injury legal practice and/or medical providers.
Frequent interaction with clients, patients, attorneys, and medical staff.
Fast-paced environment requiring strong multitasking and communication skills.
Training will be provided on the job.

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Apply for Receptionist at DD & Associates